Back Bay Campground
Back Bay Campground
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    • Home
    • About
    • Rentals
      • Year-Round Cabins
      • Seasonal Cabins
      • RV and Tent Sites
      • Docks
      • Watercrafts
      • Lawn Games
    • Event Page
    • FAQ
Book Now
  • Home
  • About
  • Rentals
    • Year-Round Cabins
    • Seasonal Cabins
    • RV and Tent Sites
    • Docks
    • Watercrafts
    • Lawn Games
  • Event Page
  • FAQ
Book Now

Frequently Asked Questions

General Questions
Cabin Questions
RV QUestions
On Site Questions

Please reach us at support@backbaycampground.com if you cannot find an answer to your question.

We are open May 1st through September 30th. However, the Deck House and Lakeside Loft are available for winter camping. In the future, more cabins will be available year around.


You can reserve a site online through our booking portal by clicking the Book Now link. You can also call us directly or send us an email.


Yes, we require a 20% non-refundable deposit at the time of booking. After January 1 of the booking year, a 50% deposit is required, with 30% refundable.


We accept credit and debit cards (Visa, MasterCard, American Express, Discover). Our system automatically adds a 3% processing fee for credit cards. Cash is accepted for in-person purchases at the camp store. Checks are accepted as well by mail or in-person.


Cancellations made before 30 days until the reservation have a full refund excluding the deposit. Cancellations made within 30 days of the reservation date are non-refundable. No refunds will be issued for no-shows or early departures.


Yes, you can modify your reservation subject to availability. Transfers to another guest are allowed with prior notice by calling us directly or sending us an email.


Check-out time is 10:00 AM.

Check-in for RV and tent sites is from 1:00 PM to 10:00 PM.

Check-in for cottages is from 4:00 PM to 10:00 PM.

Early check-in or late check-out may be available upon request and for an additional fee.


Yes, we are pet-friendly! Pets less than 50 pounds are welcome in cabins for a non-refundable fee.  You must show proof of rabies vaccine at the time of check-in. Pets must be leashed at all times and cleaned up after. If a pet is left in cabin, they must be crated.


Yes! We host special events during Memorial Day, Fourth of July, and Labor Day weekends, as well as select weekends throughout the season. For the most up-to-date event details, please check out our event calendar or Facebook page.


We offer a variety of equipment rentals for our guests, available on a walk-up basis depending on availability. However, we recommend reserving in advance to guarantee your spot. Our fleet includes four 16' aluminum boats, two 18', 20', and 22' pontoon boats, four cruising kayaks, and two fishing kayaks. A Sea-Doo and a paddle board will be joining our rental lineup soon. In addition, we offer popular lawn game rentals such as giant jenga, corn hole, and connect four. Check out our watercraft and lawn games page for detailed information and availability. 


Cabin Frequently Asked Questions

What is provided

What is provided

What is provided

Each cabin features a full private kitchen, including a refrigerator, stove, oven, microwave, sink, cookware, dishes, flatware, coffee maker, and trash and recycling bins. We also provide dish soap, a dish sponge, kitchen towels, hand soap, and paper towels. 

Each bathroom with a shower is stocked with body wash, shampoo, conditioner, toilet paper, bath towels, floor towels, washcloths, and hand towels.

Each bedroom includes fresh bed linens, including sheets, a comforter, and pillows.

All cottages are equipped with air conditioning, heaters, TV, and Wi-Fi.

What TO BRING

What is provided

What is provided

To help you plan your stay, please note that the following items are not included in our cabins but may be available for purchase at our on-site camp store:

- Basic seasonings, cooking oil, aluminum foil

- Coffee and coffee filters

- Firewood or charcoal

- Personal toiletries

- Pool and lake towels

Availability of camp store items may vary, and we recommend bringing any must-have items with you to ensure a comfortable stay.


RV Sites Frequently Asked Questions

What size RVs can fit?

Are there pull-through sites?

Do you have full hookups?

We can accommodate RVs up to 50ft in length. Please specify your RV size when booking so we can assign the appropriate site.

Do you have full hookups?

Are there pull-through sites?

Do you have full hookups?

All RV sites have full hookups with water, sewer, and 30 and 50 amp electric. 

Are there pull-through sites?

Are there pull-through sites?

Are there pull-through sites?

Yes, we have a selection of pull-through RV sites for easier access. Be sure to request one when booking, availability is limited.

What amenities are included?

what's the limit of people per site?

Are there pull-through sites?

All campsites include picnic tables, fire rings, and access to clean restrooms and hot showers.

what's the limit of people per site?

what's the limit of people per site?

what's the limit of people per site?

Each campsite includes up to 2 people and 1 vehicles. Additional guests or vehicles may incur a small fee.

Can I bring outside guests?

what's the limit of people per site?

what's the limit of people per site?

Yes, day guests are welcome. Over night guests are $10 and must check in at the camp store.

On site Frequently Asked Questions

Check out your housing guide or come by the Camp Store during open hours if you need more help.

There is a heated pool on site and a 24/7 game room. We offer rentals of boats, personal water crafts, and lawn games. We occasionally host events on the weekend, check the Facebook page for any updates.


The pool is open from Memorial Day to Labor Day from 10 am until 6 pm, weather permitting. Pool hours may vary due to weather conditions and safety considerations.


We offer free Wi-Fi access around the campground. The password is located in the camp store and in your welcome book. Cell service varies by provider but Verizon has the best service.


Yes, campfires are permitted in designated fire rings unless a local or statewide burn ban is in effect. A statewide burn ban is typically in place from March 16 through May 14. Campfires are allowed in fire rings only, do not move them. For safety reasons, campfires must never be left unattended.


Yes, firewood is available for purchase at the camp store.


Yes, we have a camp store on site that carries a selection of groceries, snacks, drinks, ice, camping and fishing essentials. The closest full-service grocery store is 36 minutes away by car.


Quiet hours are enforced daily from 10:00 pm to 8:00 am. Please be respectful of your neighbors during this time.


Call 911 immediately for life-threatening emergencies. For on-site issues, contact a staff member at (315) 888-5795.


The nearest urgent care center is River Family Health Center about 20 minutes away. The closest hospital is RRH Governeur, located approximately 35 minutes from the campground.


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Back Bay Campground

302 Chapman Point Rd., Hammond, NY 13646

Cell: (315) 888-5795

Copyright © 2025 Back Bay Campground - All Rights Reserved.

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